Good day... I'm trying to decide between the online exam vs in person. Will the camera on my computer be sufficient if I select online exam? Also, after I complete the training and exam on hudhousingcounselors.hud.gov Is there any other training I should take before I take the exam? Is there anything else I should be aware of ? Thank you Laterica (Tisha) Jackson

Hi,
I'm trying to register for the housing counseling exam. Where to I register.

I have two issues. I can not locate my agencies HCI # nor does my ID show now in my profile. Is there a step I am missing or something that needs done on my side to facilitate this??

It is more than 72 hours until my exam and it is not allowing me to reschedule my exam. after selecting the time, it doesn't allow me to click the acknowledgements checkbox and move forward. I am trying to push my exam back to 3/10 at 12:30p. Someone please help because I do not want to get charged extra.

The exam kicked me out and took me to a login page that I have never accessed. Now I am missing my exam. Please help!!

Hi, I am scheduled to take the HUD housing exam tomorrow online at 10 am. However, I would like to take it in person and need help finding a testing location.

I'm able to see the training modules but I have no sound. I've tried using my desktop and I tried using my Ipad. Please assist with this problem. Thank you in advance.

Are there any audio options for the training modules? My on-screen reader is not functioning with the slides and I prefer to listen to the videos rather than use the reader on the PDF.

I reached out yesterday to request an opportunitu to reschedule this exam as I am sick. I attached the doctors note as well.i have yet to hear back. Can someone please contact me

I am a HUD Certified Housing counselor and wish to become HECM Certified, but I don't see any training available at HUDHousingCounselors.hud.gov. Can you direct me? Thanks, Eileen