Ticket from Stephanie Davis - Certification Exam

Hello - I've taken a passed the HUD Housing Counselor Exam and transferred my results however, I'm trying to register on FHA connection and this is the error code I'm receiving.
Program Error Message Detailed Error Description
NO CERTIFIED EXAM DATA ON FILE No detailed error description on file for this Error Message.

Please advise. Thank you!

Ticket from Cynthia Tabron - General

Hi, This is Cynthia Tabron and I took the test again today and did not pass. I studied everything that was given to me regarding you online training. However, today when I took the test it was different information. I was not familiar with most of the information that was presented. Can you direct me to someone I can speak with regarding this matter. My office # 609-835-4329 ext. 4711