User Account

Yes hello I was calling my name is Ebony Dandridge and I was calling to get assistance with logging back into my account. I was locked out and when I received the e-mail to reset my password it just says to contact support. It won't let me log in and create like a new password. My e-mail address is Ebony EBONI dot Dandridge.

Ticket from Michael Brewbaker - Agencies

I have a question on how the 1-year counseling experience is proven when becoming an approved agency. We started our non-profit for housing, which will provide counseling and education resources. I am the person who will become certified by the agency. I have a lot of past experience myself counseling and teaching. Would that count or does the agency need to have a licensed counselor for a year? Any information you can provide would be helpful. Thank you!