Please clarify. Using the study guide for Module 3.2. The flow chart on page 8 "HUD's Fair Housing Complaint Process" The first box, at the top of the page is labeled "Intake" then following the arrow to the left is the second box is labeled "Complaint Filed". Continuing on the left side, a third box , the only vertical box on the chart is labeled "Investigation". On Page 14 is Knowledge Check 3 please match the activity with the name. On Page 22 Knowledge Check Answer Key the Order is C, A, D, B.

I'm having trouble registering my Counselor ID with FHA Connection.

Hello,

My name appears as "Katelyn Derrick" on the HudHousingCounselor.com site, but it appears as "Katie Derrick" on Kryterion. My full name is Katelyn Derrick, so I want to ensure that my name matches my ID. I am not sure which account the proctor will base the name on.

Thanks,
Katelyn

Where can I get certified in LIHTC and MHP

Dear Counselor,

Is their a program that can reimburse counselors for testing the Hud Exam and the Hecm Exam. Please let me know.

Good Afternoon I would like assistance , on my last exam date the software did not give me the option to launch my exam. I would like to be credited the funds to a in person exam being that launch did not work.

I haven't gotten a verification email yet.

Completion of training is optional and is not required to become certified. However, to increase certification exam passing rates, candidates are highly encouraged to study the course content.

To access the training, you must be signed into your account on HUDHousingCounselors.hud.gov. 

Once you are signed in, select “Training Center” at the top of the page. If you are already signed in, you can access the Training Center launch page directly.

I can't find my assesment test results