If you experience issues with exam set up, launch, or during your exam, contact Kryterion Support immediately:

Hello I will like to know if I can receive a voucher to retake my certification.
Thank you.
Maritza Ibanez

Dear Counselor,

Thank you for your inquiry. Your case is under review and a representative from our team will contact you once the case review is complete. 

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Dear Counselor,

I question the validity of the results. Further, there are no answers to confirm what is correct and wrong.

What are the steps to register your nonprofit agency through HUD? to be a approval housing counselor agency

My name is Byrione Wright , I missed a step for installing the sentinel software of my pc and was not able to correctly launch the exam which resulted in me not being able to take my exam at the scheduled time ..

Sue to my technical issues I’m asking if I could be able to reschedule my test time for may 1st at the same time ?

I can't access the exam

when is the deadline