Where can we obtain our Housing Counselors HUD ID numbers so that we can be able to submit our 9902 for the first with CounselorMax. We went from LaunchPad to CounselorMax October of 2021. We attempted to submit the 9902 but got error messages that we need to get our HUD ID#. Can you please help.

Brandon was not able to locate me to answer so question for me

I am unable to find the link to sign up for the actual test

To complete your account creation on HUDHousingCounselors.hud.gov, you will receive an email to verify your email address. If you do not receive a verification email within several minutes of creating your account, check your Spam or Junk folders to make sure the email was not misdirected.

If you are still experiencing an issue or are unable to access your account, please contact us at HUDHousingCounselors.hud.gov/Support.

I reset my password and can log in from my phone, but not my desk top. On my desk top it states 5 login attempts failed try back in 6 hrs. I have training that need to be completed today. Can some one help me log in. Thank you!

Do I need to work at a Hud Certified non for profit Organization to be eligible to become a Hud Certified Counselor?

The online training is interactive, but it does not include audio.

I'm unable to log in for my test
ktjohnson@cccsofiowa.org

Reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).

If you experience issues with exam set up, launch, or during your exam, contact Kryterion