Hello,

I am contacting you about the HUD test I had scheduled for November 29,2021 but was not able to take due to a family emergency. I had to leave town in a hurry due to my brother passing away and was not able to give the 72 hour notice as it was a weekend and I was not at the office. I am wondering if there is any chance I can reschedule using the monies that my agency paid at that time. I am wanting to try and take the test on January 24,2021 with the monies that I didn’t use in November 29, 2021.

If there is a chance for me to do this I would greatly appreciate it.

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Please provide me with the Certification Exam
Thank you

aginoba@msn.com

Dear Counselor,

Hello, I attempted to purchase the online certification exam for this Friday (January 7th), but I was unable to do so. Apparently, I need a voucher code for this. Can you please assist me with where I go about acquiring one? Thank you!

What kind of "test aids" are we allowed to have during the exam?

Hello,
Can you assist me with updating my name to reflect my ID?
I need it to say Keva Rivera
Please confirm

The website says my exam is on January 8th but my email (and what I scheduled for) was January 7th at 11am. Can you please clarify my exam date so I don’t get marked as a no show on either date.

how do we get a downloadable format in pdf?

Dear Counselor,

Thank you for your feedback on content in the HUD Housing Counselors Training and Exam materials. We conduct periodic content reviews for updates and enhancements based on new legislation, regulatory updates, or programmatic changes. We will add your feedback to the list of items for review. We appreciate your comments, as they can support improvements to the training, and we invite you to provide further specific feedback if applicable.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team