I have been trying to load my HUD exam and it will not launch the exam. I need assistance in getting the program to launch

When I try to download Sentinel I get an alert that says "Sentinel.pkg” can’t be opened because Apple cannot check it for malicious software. Please contact the developer of this software as it needs to be updated." I am not able to download the exam software so I had to reschedule my exam for a later date. Thank you for your help!

change email address

I am trying to reschedule my test since I came down with an illness within 48 hours of the time of my test.

I need to get my name changed from Mike to Michael on my account. I was denied entry into my certification exam because my ID says Michael. Then I need to reschedule my exam, which is even more frustrating.Please get back to me asap.

If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords. 

Do not have the option to download Sentinel in "My Assessments"

Transfer Results to FHA Connection
Counselor Exam ID is FL47924972
How can I change the employer, agency, and other information that I had previously entered after passing the exam?

I am an officer in bank advocate affordable housing and fair lending through community outreaching effort. One of the activity is education. I would like to become a HUD certified educator. My question is if I pass the counseling exam, do I need to have the certification registered under one of the non-profit housing agency or I can hold my certification independently ? what is the procedure/ solution for the situation like mine..

Thank you very much for advice.

Emma

Dear Counselor,