Ticket from YOUNG PARK - Certification Exam

Limitadong kasanayan sa ingles    |   제한된 영어 능력     |   Trình độ tiếng anh hạn chế  

Maîtrise limitée de l'anglais            |   英语水平有限       |   Konpetans angle limite 

The HUD Housing Counselor Certification Exam is available in English and Spanish. Candidates with limited English proficiency and limited Spanish proficiency may request additional exam time.

Ticket from Fredrick Cruz - Kryterion/Webassessor

I registered for a HUD Housing Counselors exam for today at 11am but was denied my seat due to an ID mismatch bc the name I used to register (Freddie) did not match the name on my Photo ID (Fredrick). I rescheduled for tomorrow and don't want to have the same issue. How do I change my name on Webassessor or for the test sponsor (Bixal)? I already went back to the HUD website and changed my name there but how can I do that for Bixal?