When I log into HUD Housing Counselors website to study and to schedule my exam it is giving me an message that says: Contact support to reset your access. Are you able to help me get access back to the website to study and schedule my exam? Thank you Sarah White stampergirl73@gmail.com 513-525-8335

I am unable to log in to my account. every time I reset my password, it tells me that It is unable to process my request.

Hello,

 I'm still unable to log in, I don't believe it was reset.  I'm still receiving below...

 I need assistance in resetting the entire authentication portion when I login.  As if it's my 1st time logging in to the site.  

I no longer have access to my previous phone in order to get the code from.  

I need assistance ASAP, please.

 Thank you,

France

I am having trouble getting into my account hclark@catholiccharitiesbmt.org.

Hi i need help to reset my password Thanks

Hello, could you kindly tell me how I could obtain an entry position in this field? Also, do I already have to be working in this field to take your certification exam? Thank you for any information you may have. Best, Juliette

This is Melinda Martinez. I am trying to get ready to take the HUD exam online tomorrow and I need to get in. I tried to reset the password. Please help so I can be ready to take it tomorrow evening.

I am experiencing an issue with completing the two factor authentication feature.

How do I get my HUD Housing Counselor ID number

I'm following up, again, on the support ticket viewable at https://hudhousingcounselors.hud.gov/node/42896 Someone from your department just called me from a private number. This has happened more than once. I do not answer calls from private or undisclosed numbers. My best availability during the week is during my lunch break, 1pm to 2pm EDT. If you want to call me during that time tomorrow, I will pick up. Thank you.