Ticket from Jeanine Alejandro - Certification Exam

I’m here at the office BCY testing solutions Greensboro 211 W Cone blvd set 225 Greensboro NC 27408 and they are closed my appointment time was 10/24/2021 at 10:00
Authorization code: 3ddi99u7
I was wondering can I reschedule to the other Greensboro location here in Greensboro today 10/24/2021 after 2 pm when they open?
Jeanine Alejandro

Ticket from Nathan Maycroft - Training

I am having issues with understanding where I stand with my understanding of Housing Counselor training. I took the practice exam, but the response for areas that I need to improve on do not satisfy my questions on where I stand in those areas. Giving me the response that, "Additional study is needed" does not enlighten me on where my lack of understanding is. Am I missing the core concept? Am I making an arithmetic error?