Ticket from Luis Perez - Certification Exam

HUDHousingCounselors.hud.gov Support provides technical support and general program information related to the HUDHousingCounselors.hud.gov training and certification exam program. If you have additional questions about the housing counselor training and certification program, please visit the HUD Exchange or email HUD Housing Counseling at housing.counseling@hud.gov with the subject line, “Housing Counselor Certification.”

Ticket from Jeffery Beverly - User Account

Dear Counselor,

Your account has been manually unlocked.

Please note that the Forgot Password? tool will send a message to your email with a link to verify you as the account holder. The password reset does not provide a new password, and you will need to set a new account password after email verification.

Ticket from John M. Griffin Jr. - Certification Exam

If you need special assistance provided under the Americans with Disabilities Act, you must submit a request for reasonable accommodations prior to scheduling or paying for your certification exam.

The following information is required to approve reasonable accommodations. Please use our Contact Form to provide specific information including: