Ticket from Susan Venegoni-Lestz - Certification Exam

Dear Counselor.

The information included in your exam registration must match your government-issued ID. Additionally, your email address must be updated in order to receive important communication about the exam and certification.

You can update your name, email address, state, and time zone in your User Profile by logging into your HUDHousingCounselors.hud.gov user account and selecting "Edit" on the User Profile Dashboard.

Ticket from Hang Do Lian - Certification Exam

Dear Hang,

Your request for extra time due to Limited English Proficiency has been approved. 

Please register for the exam then reply to this ticket or call Support to let us know you are registered.

Support will switch your exam to the extended time version. You will receive a cancellation email an a new confirmation email. Your start time may change depending on test center availability.

Please provide an alternate date and time in case we are not able to secure the date you registered for. 

Ticket from Rosa Moya - Certification Exam

Good afternoon,

My name is Rosa Moya and I am a Housing Counselor in Housing Help Inc. I just successfully transferred my HUD Housing Counselors Certification written exam results to FHA Connection as mentioned in the email below. I filled it up my application in FHA Connection website but says error in Social Security Number. I don’t understand the problem since I fill it up the correct number. Can you help me with this problem?

Thanks for your help,