If you experience issues with exam set up, launch, or during your exam, contact Kryterion

can I pay to get the book mailed to me

Need further guidance with calculator.
thank you

The testing times are confusing to me when it comes to UTC. Below is what time I selected. Exactly WHAT TIME is that?

Proctored Assessment 1: HUD Housing Counselors Certification Examination - Online
Schedule : 28 April 2021 1400H America/Chicago
Test Duration: Minutes

I am not allowed to the the acknowledgement button that grants me access to pay for the exam. How can I pay to register?

Having major delays getting into Kryterion today. Waiting since 10:00 a.m. Time now is 11:55.

Hello,

My exam was scheduled for 9:00 AM EST 4/5/2021. I launched the exam at 8:50 and instructed to wait for a technician to verify my ID. By 9:30 EST no technician had arrived and I was unsure of what to do. I closed the window to contact support, and was locked out of the exam.

When trying to complete the FHA connection application, I keep getting an error that states that there is no certified exam data on file. Both my social security number and counselor exam ID are showing as an error. I am unable to submit my application.

I am waiting to take an online exam, but a live agent did not respond at all last 30 minutes. What should I do? Can I reschedule my exam without paying any penalty?

I no longer work for my previous company and my email is tied to them. ptopping@greenfieldadvisors.com

my new email is paul@lotsandblocks.com - I passed the exam in 2018 and that exam id is: WA85243996.

can I get my account updated with the new info. thanks Paul
720-530-7356