Ticket from Susy Kay McBride - Certification Exam

I passed the HUD Exam yesterday and am trying to complete the application in the FHA Connection and I keep getting an error message that says "No certified exam data on file" in my counselor profile on this site it says I have successfully uploaded my exam data to FHAC. I sent a screen shot of the error to FHA help and they just said to send my exam info to FHAC which according to my profile I have done. What are my next steps?

Ticket from irene Roper - User Account

To create an account on HUDHousingCounselors.hud.gov, select "Sign Up" at the top of the page and enter the information required: 

  • First name
  • Last name
  • Email address*
  • State

Then, select the "Create new account" button at the bottom of the form. Verify your email to complete your registration.