Ticket from ashley Tejeda - Certification Exam

Dear Counselor,

There is no limit on how many times you can take the exam. However, the registration system does limit the number of times a candidate can register for the exam. 

If you receive a notice about maximum attempts, please call Support at 800-448-7149. Support will manually unlock the registration system while on the phone with you allowing you to register. Please do not call Support for assistance until you are ready to complete registration and pay for the exam. 

Ticket from Carnardo Johnson - Certification Exam

Dear Mr. Johnson,

As I noted on the phone call, I have created this ticket for you to respond to with your accommodation documentation, the specifics of your acommodation request, and the documentation for your accommodation. Please don't hesitate to contact us should you have any questions.

Please call Support if you have questions about accommodations or the request process. We are available to assist you. 

If you require testing accommodations provided under the Americans with Disabilities Act, please:

Ticket from Landon Stafford - Certification Exam

Extreme weather here in Denver. Issues with internet connectivity.

My name is K. Landon Stafford. My email is lstafford@brothersredevelopment.org . I have a scheduled exam for tomorrow at 9am, however we are having an extreme snow storm and having intermittent power and internet outages. My online proctored exam is tomorrow morning at 9am. My daughter's school is also closed and will need to attend to her as well. 3/15/2021. May I reschedule for Tuesday at the same time?

Ticket from Michael Riordan - Certification Exam

To access the exam registration, you must be signed into your account on HUDHousingCounselors.hud.gov.

Once you are signed in, click on the “Exam Center” button on the home page, then click on “Register for Exam.” If you are already signed in, you can access the Register for Exam page directly.