Ticket from Tanae Lawal - Certification Exam

Dear Counselor,

Documentation of extenuating circumstances is required to waive or refund fees outlined in the No Shows & Cancellations Policy included in your Assessment Purchase Confirmation Email.

Please update this ticket by replying via the “...update this ticket” URL below and attaching documentation to support your request to reschedule or cancel without penalty due to extenuating circumstances.

Ticket from Andrea Trowery - Certification Exam

To cancel or reschedule your exam, sign in to HUDHousingCounselors.hud.gov and select Change Your Test Date in the Countdown to your Exam! section of your User Profile Dashboard

Follow the steps to reschedule or cancel your scheduled exam (cancelled exams will be refunded to the credit card used), then follow the steps to schedule a new exam.

Ticket from Jamila Trent - Certification Exam

Good evening,

I am trying to register for the exam and the system is asking me for a promotion/voucher code in order to purchase the class. I do not have this code. Who do I need to contact to retrieve this information? Please advise.

Thank you and have a wonderful evening.

Respectfully,

~Mimi Trent

Ticket from Emilie Tinker - General

Hi! Is this a certification that anyone can do? I am not currently employed by an agency, I am about to begin my MSW. I would like to complete this as I am interested in working in affordable housing. It is unclear whether I should do this as I am not employed by anyone, it’s just an interest I have.