Ticket from Kristine Troiano - Certification Exam

Hello. I was scheduled to take the HUD certification exam on this Tuesday, June 30th, 2020, at the Hempstead, NY location. I received the following email a few days ago:

"Hello Kristine,

You have received this message because your scheduled assessment, HUD Housing Counselors Certification Examination, has been rescheduled. Please see below for your new schedule:

New Schedule:
Date: 30 June 2020
Time: 21:00
Test Duration: 120 Minutes
Test Taker Authorization Code: ntc4hkfy

Ticket from Teresa Moses - Certification Exam

Well I have successfully failed the HUD exam 5 times!! Not because I have not studied, I have studied a lot!! But to no avail of passing yet!!
It would have been much appreciated for our supervisors to have sent us to Neighborhood works to more understand ALL the concepts of passing. The further recommendations after the exam to study is always the same the whole book. Not broken down to what you are failing at, but study it all over and over again. So what to do? I tried going in to reregister but it won't let you now?? So what is the next step? Thank you, Teresa

Ticket from Delicia McCoy - Certification Exam

I have taken the HUD exam but did not pass and I understand that we have until Aug 1st be certified. I am tryin to retake the exam for either the 7/30/2020 or 7/31/2020 but dates are grayed out the actual testing center did have time available on 7/30/2020 at 8:30am but I am unable to register for the exam for that date. What do I do?