Ticket from Jacquelyn Mendoza - Proctoring/Kryterion

Good morning,

I received an email today that my scheduled exam was cancelled due to a COVID-19 shut down of the test center. What is the best way to change my in person exam and schedule a online test?

Any information would be greatly appreciated.

Thank you,

Jackie Mendoza
925-231-5997

Ticket from Mary Kavanaugh-Gahn - Proctoring/Kryterion

My staff received an email notifying him that his testing site is closed on the date he scheduled to take an exam 7/14/2020. The email reassigned him to AZ. We are in MI and signed him up to take the test at Aero Park Testing Center in Traverse City. How can I reschedule him to a date at that site without incurring extra expense?

Ticket from Kelli Zimmer - Certification Exam

I'm able to login to hudhousingcounselors.hud.gov but I'm having issues login to www.webassessor.com it is not recognizing my log in information (user/password) I use under hudhousingcounselors.hud.gov - I need to setup my biometrics to take test this Friday May 29th - please advice

Ticket from Cynthia Hubbard - Certification Exam

I was scheduled to take the HUD Certification Exam today, 6/29/20 @ 2:00p.m - ASSU Cognitive Testing Center, 6005 159th Street, Oak Forest, IL I arrived at the center at 1:30 and the door was locked. I waited for an hour, no one showed up. An employee from another business next door to the center was able to call the test administrator for the center, he told her that the site was closed until July 6th. I am very upset and disappointed that I was scheduled and confirmed to take the test on a date that the center isn't open on. Currently, I don't have a scheduled test date.