I am logging in to take my 2 pm exam and it's stating that my login is not working. No on is answering the customer service number. this is frustrating!!!

HUDHousingCounselors.hud.gov Support provides technical support and general program information related to the HUDHousingCounselors.hud.gov training and certification exam program. If you have additional questions about the housing counselor training and certification program, please visit the HUD Exchange or email HUD Housing Counseling at housing.counseling@hud.gov with the subject line, “Housing Counselor Certification.”

i need my HUD Counselor # however the system is saying i haven't taken the exam. I have taken and passed the exam Dec 20. 2019

I registered and paid to take the exam and have not received my email to do so. Can you please give me an update

I have completed training modules and if I do not log back in for a few days, it looks as if I have not completed the modules and have to start all over again. This is very frustrating, although the practice is good, it is a bit redundant to do Module 1 three times... can you please help?

I read the directions for doing the biometrics screening, and it says to go to webaccessor and log in with your username and password. I am unaware of a username and password that I have. How do I get these?

If a test needs to be retaken, it will be a different test, correct? How many versions are there please?

I tried to take the online exam. I could log into HUDHousingCounselors.hud.gov but when I got to Webassessor, it would not accept my login. I contacted Kryterion and worked with them for over half an hour, resetting my password and still getting onto Hudhousingcounselors but not Webassessor. The lady at Kryterion rescheduled my exam and told me to contact you. Jordan Fiore counselor2@prohomeinc.org

What is my Counselor's Exam ID?

I need a Webassessor account so that I can install Sentinal for my test tomorrow