Ticket from Rudy Balinbin - User Account

If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords. 

Ticket from Araceli Gonzalez - Certification Exam

Hi My name is Araceli Gonzalez and was scheduled to take the HUD exam February 1st at 10:00 am. I was involved in a car accident and unable to make it to my office and take the exam. I need to know if you can validate the fee I paid to take it again this coming Saturday please.

Thank you so much. My number 520-623-3508

Ticket from Linda Phillips - Training

No issue, just a suggestion. I think the on-line interactive training should have audio. I had printed off the materials but then decided to use the interactive and was surprised to find out that instead of reading it on paper I was reading on the computer. I kept turning the volume up on my computer not knowing that there was no audio. Is it interactive because we click to get to the next slide? I seem to do better when I can listen to someone speak on the topics and then follow up with reading the material.