Ticket from Beverly Dashnaw - Training
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Cannot get online modules to come up
Cannot get online modules to come up
I am trying to access the Test Center's calendar but it defaults to https://www.webassessor.com/wa.do?page=logout and requires me to login. There is nowhere to set up credentials. I was able to access the calendars before until this default page came along. Contacted kryterion support and this was their response:
Support for your exam
case # 01094265
Hello victor,
Where do I find the details to these changes. The specifics of what was changes. HUD Housing Counselor Certification Website Content Updated:
Effective September 27, 2019, the HUD Housing Counselor Certification website, HUDHousingCounselors.hud.gov, will provide updated training materials. The training materials, including the interactive online modules, downloadable Study Guide (both English and Spanish versions), and practice examination, will be updated and republished (Version 201909). Content changes in the release will include:
Exam reschedule.
Issue forwarded by HUD.
In module 3.1 for the knowledge checks that you have to place answers into columns after you hit submit the answers are flipping and saying correct. For example: the last knowledge check was "prohibited practice" and "legal practice", the answers that I put in legal practice flipped to prohibited even though they were legal. This happened when I hit submit.
How do I begin your HUD Certified Housing Counselor Application in FHA Connection?
The email that I received after I passed my test, detailed 3 steps. I did the first 2, but the 3rd is to ". Begin your HUD Certified Housing Counselor Application in FHA Connection.".
That 3rd one, I cannot do because I did not find any information to allow me to do it. Do I need to wait for further instructions? The email does not indicate that.
Please help.
Can HUD provide specifics of WHICH PAGES and/or WHICH MODULE SECTIONS received Updates/Revisions on 9-26-19 and 9-27-19? Counselors studying for Exam have Printed-Highlighted-Sticky Notes, Etc on all of the important material in ALL 15 Module Sections. Such a waste of paper, time, and energy to trash it all and start over!
Terms updated to include corresponding modules. Acronyms were combined with the definitions.
Addition of information regarding the HUD Rental Housing Toolkit