Ticket from Technical Support - Training

Dear Counselor,

Thank you for your feedback on content in the HUD Housing Counselors Training and Exam materials. We conduct periodic content reviews for updates and enhancements based on new legislation, regulatory updates, or programmatic changes. We will add your feedback to the list of items for review. We appreciate your comments, as they can support improvements to the training, and we invite you to provide further specific feedback if applicable.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Ticket from Julia Ottley - Certification Exam

I would like to reschedule my exam.
Good day My name is Julia Ottley and I was scheduled to sit for my HUD Counseling exam on 3/30/2019, however; I need to reschedule as I have an important appointment that is in conflict with this date. Below is my information.

Name: Julia Ottley
Test Taker Authorization code : 59btxs7y
Test Center : Horizon Technical Consultants Inc Fresh Meadows
Test date 3/30/19
Test time: 10.00am
Exam: HUD Housing Counselor exam

Ticket from Zinia Mendoza - Training

The knowledge check slide 14 on Fair Housing part two module gets stuck. I've tried re-starting the module but it continues to get stuck. Please fix and let me know when I can complete.

Also, it says that I take it several times without a score. Can you please reset the history of attempts since it is not working correctly?

Thank you!
Zinia