Ticket from Susan Su - User Account

Hi, I have a problem to access two factors Authentication. I downloaded Google Authentication App, it asked me to add an authenticator code by Scan a QR code or enter a setup key. However, when I set up my two factors Authentication last week, QR code and setup key have disappeared from my sign in page. can you please issue another setup key? Thank you.

User Account

Hi my name is Susan Sue. I experienced a difficulty to get A2 factor authentication quote. My user ID is Husky 2015. My phone number is 949-396-3778. Please call me back. Thank you.

Certification Exam

Hi, my name is Myra Garcia. I'm scheduled to take the head counseling exam test today. However, I had a family emergency. My husband's twin brother was in a really bad motorcycle accident and we spent the last 48 hours in a different city than ours and we got back and my head space is not in the right place. And I was just wondering if I can get assistance with rescheduling my exam that happens to be today.

Certification Exam

Yeah, Hi, my name is Patrick McArdle. I work for Brock Community Action in Bennington, Vt. We are the lead homeless agency in our county in Vermont. So I mentioned becoming a housing and going through the housing counselor training. My understanding is that you take the training on your own, but then there's ultimately a test you need to take and pass to get the certification and that that's an in person test.