Ticket from David Petkovsek - Kryterion/Webassessor

Submitted by camurexerciinh… (not verified) on

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Submitted by Customer Suppo… on Mon, 09/09/2024 - 10:18

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Hello,

Support has reset your account, you may now use two factor authenticator to log in. Please note you will be asked and must enter in a new and unique code from your authenticator app each time you log in. Failure to do so will result in your account being locked again.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Sincerely,

The HUDhousingcounselors.com Support Team

I have paid to take the HUD Housing Counselor exam twice. Both times I have not been able to access the test. Today I began the login process 45 minutes before the test and still could not get through. I tried twice with Kryterion support and after identifying me both times they sent me to HUD HOUSING SUPPORT. I tried the phone # 210-489-1461 but only recieved voice mail. I was able to get 2 password re-sets but both times the link would not allow me to log in. My phone # should you want to call is 386-627-3182. Thank you.
email
Dave@realtyexchangefl.com
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