I'm having trouble getting into this site. It is saying Access denied. I'm not sure if I am registered with my personal email tracyconley41@yahoo.com or my work email tconley@bcnihousing.org. I would prefer to be registered with tconley@bcnihousing.org. Please assist in getting me registered so I can get into the site. Thanks.
email
tconley@bcnihousing.org
Archived
Unarchive
HUD's Office of Housing Counseling
Comments
Dear Tracy,Your account is…
Dear Tracy,
Your account is registered under tconley@bcnihousing.org. However, you must complete the Two-Factor Authentication when logging in.
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Also attached are PDF files detailing how to set up TFA. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Sincerely,
The HUDhousingcounselors.com Support Team
Sincerely,
The HUDHousingCounselors.com Support Team