I have tried multiple time to input the Two Authentification step. I am denied access at login. I have downloaded the Authentification app. App is instructing me to scan QR code. I am not able to get to the QR Code. I need assistance to take care of this situation so I can move on to training.
My contact number, (808) 940-5081. Thank you
email
carlene.olguin@catholiccharitieshawaii.org
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HUD's Office of Housing Counseling
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Hello, Support has reset…
Hello,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Sincerely,
The HUDhousingcounselors.com Support Team