Ticket from Zuhey Rivera - User Account

Comments

Permalink

Original Ticket Body: My name is Zuhey Rivera I never received the email telling me my score and in what I did wrong is there any way I can receive that, I would like to take the test again asap but I would like to know where I went wrong.
Please let me know.
Thank you
Zuhey Rivera
860-224-2433 ext 116
email-zrivera@nhsnb.org

Permalink

Dear Zuhey,

Support was able to collect your exam data and send you an email with feedback.

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Permalink

Original Ticket Body: Does not let me sign in

Permalink

Hello,

Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Sincerely,

The HUDhousingcounselors.com Support Team

Permalink

Original Ticket Body: Came to 140 Woodland street to take my exam and no one is here I don’t know what to do can you please call me 860 877 3364

Permalink

Dear Zuhey,

We noticed that your exam is "In Progress".

Please confirm if you still need assistance.

Sincerely,

The HUDhousingcounselors.com Support Team

Permalink

Original Ticket Body: technical difficulties it is not letting me sign on to take exam it says access denied we called the IT dept and they stated that it is not an us issue that it has to do with your web sight.
Please contact me at 860-224-2433 ext 116

Its not letting me sign in
email
zrivera@nhsnb.org
Archived
Unarchive