Per the message sent to you on Wednesday August 21st, support would reach out to you after final approval of your accommodations to instruct you to set up your exam.
We will send you an update as soon as we receive an update that you can move forward registering for your exam.
Original Ticket Body: I submitted for Accommodations last Friday and have not heard anything back- I also was going to re-take on Saturday but never heard back so i didnt take can i rescheudle that one.
Have been told that i am not able to use pen and paper and read test out loud- but the email i received from support says i do.
I am not sure -
also what does using pen and paper mean
HUD's Office of Housing Counseling
Comments
Dear Rita,You are asked to…
Dear Rita,
You are asked to notify support when you schedule your exam so that your exam can be switched.
We can add the accommodation to your September 2nd exam as it is too late to schedule for today's exam.
Please let me know immediately if you are okay with this.
Sincerely,
The HUDhousingcounselors.com Support Team
Original Ticket Body: Why are my accomendations not on my profile
Dear Rita,
Per the message sent to you on Wednesday August 21st, support would reach out to you after final approval of your accommodations to instruct you to set up your exam.
We will send you an update as soon as we receive an update that you can move forward registering for your exam.
Sincerely,
The HUDhousingoucnselors.com Support Team
Original Ticket Body: I have a letter that i would like to submit to you in regards to using additional testing tools- how do i go about this
Dear Rita,
We received your letter for your reasonable accommodation request.
I want to confirm the accommodations requested are to read aloud and to have scratch paper and pencil?
Sincerely,
The HUDhousingcounselors.com Support Team
How do i go about scheduling to make sure that I am allowed these accommodations?
Thank you.
Rita
Dear Rita,
Please confirm that the accommodations being requested are to read aloud and to have scratch paper and pencil?
Once we have this information and we have final confirmation to move forward with scheduling we will give you the instructions to do so.
Sincerely,
The HUDhousingcounselors.com Support Team
Yes that is correct.
Dear Rita,
Your request for reading aloud and scratch paper and pencil is approved.
Please complete the following steps:
Support will switch your exam to the version that allows your accommodation. You will receive a cancellation email and a new confirmation email.
We look forward to your reply.
Sincerely.
The HUDHousingCounselors.com Support Team
Original Ticket Body: Cancel in person exam for 8/2 at 945 am cental time
I have reached out several times and no one has gotten back to me.
Thank you Rita
Dear Rita,
We have cancelled your exam for August 2nd and have refunded your $60.00 Exam fee.
Sincerely,
The HUDhousingcounselors.com Support Team
Original Ticket Body: I need someone to reach out to me rita.casper3284@ho-chunk.com or rcasper3284@gmail.com.
I had to set-up another account and have tests scheduled on both.
Rita
Original Ticket Body: i cant schedule a retake exam- i would like to schedule 2 or 3.
Thank you
Rita Casper
Original Ticket Body: I am not able to schedule a test - alos would like to have additional help - reading out loud of the test
Original Ticket Body: I have a test set for June 5- at 1215pm I would like to have special accomendations.
What do i need to do
Original Ticket Body: Unable to log in.. password wont reset
Original Ticket Body: Ms Rita Casper called in to have her password reset. Support Assisted in resetting her password.
Original Ticket Body: Called to have her account unlocked and password changed.
Original Ticket Body: I was scheduled to take my test at 900 this morning, but never received an email.
Thank you I would like to reschedule
Thanks Rita
Original Ticket Body: Ms. Casper called to reschedule her exam that she missed. Support sent no show and cancellation policy.
Original Ticket Body: I am wondering if i can change my time to do my test for 1/30- i would like a 8 or 830am.
Thank you
Original Ticket Body: I submitted for Accommodations last Friday and have not heard anything back- I also was going to re-take on Saturday but never heard back so i didnt take can i rescheudle that one.
Thanks
Original Ticket Body: I submitted for an accommodation for he test- and i havent heard anything back.
Thank you
Original Ticket Body: Can you send me the results of my practice exam that i took on 3/1/24
rcasper3284@gmail.com
Original Ticket Body: accommodations - i emailed several times and haven't heard back from anyone
Original Ticket Body: I have taken the exam online 10 times and failed- it is telling me that i am not able to retake online
Thank you