Ticket from Ashley Neville - Certification Exam

Submitted by Ashley789 on

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Submitted by Customer Suppo… on Mon, 10/21/2024 - 09:56

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Dear Ashley,

Your request has been submitted and is pending a response.

We will reach out as soon as we receive an update.

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Submitted by Customer Suppo… on Mon, 10/21/2024 - 10:42

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Dear Ashley,

Your Fee Waiver Request has been approved. 

The exam fee has been refunded to the purchase card. It may take a couple of weeks to be reflected in your statement. You must purchase a new exam if you still wish to take it.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

 

 

This message is for Ajanta, I was supposed to take my HUD exam on 10/15/24 but our company had an internet outage that morning. I was not able to contact anyone to cancel my class or to see about rescheduling my class. Our company internet did not restore till 9:30am. There was no possible way of contacting you about the issue. I was hoping that it would not cost me any extra or I could reschedule. My email is aneville@garrettcac.org
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aneville@garrettcac.org
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