Using the app you downloaded at the time of set up, you will log in with a 6-digit code created within that app.
Please note, that the app regenerates a new code every 30 seconds, a helpful tip, enter the characters of the CAPTCHA before entering the 6-digit code to avoid a new code regenerating.
For example:
Click the "Log In" on the HUDhousingcounselors.hud.gov landing page.
Enter email and password for account, click "Log In" button.
Enter CAPTCHA characters FIRST and then enter Authentication App Verification Code (6-digit code found in authenticator app), Click "Verify" button.
HUD's Office of Housing Counseling
Comments
Dear Joshua, Using the app…
Dear Joshua,
Using the app you downloaded at the time of set up, you will log in with a 6-digit code created within that app.
Please note, that the app regenerates a new code every 30 seconds, a helpful tip, enter the characters of the CAPTCHA before entering the 6-digit code to avoid a new code regenerating.
For example:
Click the "Log In" on the HUDhousingcounselors.hud.gov landing page.
Enter email and password for account, click "Log In" button.
Enter CAPTCHA characters FIRST and then enter Authentication App Verification Code (6-digit code found in authenticator app), Click "Verify" button.
Sincerely,
The HUDhousingcounselors.hud.gov Support Team