Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
I am not receiving an option to register for MFA. I only have a few login attempts left before my account is locked out. The hyperlink to register for MFA takes me to the main registration page when pressed.
HUD's Office of Housing Counseling
Comments
Hello, Support has reset…
Hello,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team
I am not receiving an option…
I am not receiving an option to register for MFA. I only have a few login attempts left before my account is locked out. The hyperlink to register for MFA takes me to the main registration page when pressed.