Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
Our organization currently utilizes Microsoft Authenticator and I am familiar with it. Upon my first login, I received a notification on my screen stating that I needed to have two-step factor authentication set up and the notification contained a hyperlink. When clicking on the hyperlink, the page took me to my profile page and it had nothing for me to add or set up two factor authentication. Any assistance would be greatly appreciated!
HUD's Office of Housing Counseling
Comments
Hello, Support has reset…
Hello,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team
Aloha, Our organization…
Aloha,
Our organization currently utilizes Microsoft Authenticator and I am familiar with it. Upon my first login, I received a notification on my screen stating that I needed to have two-step factor authentication set up and the notification contained a hyperlink. When clicking on the hyperlink, the page took me to my profile page and it had nothing for me to add or set up two factor authentication. Any assistance would be greatly appreciated!
Mahalo!