Hello, I just had a question about preparing my laptop for my upcoming exam. I've down the biometric step and took a picture of myself, when I go install the new secure browser in order to launch your online proctored exam, it will download but prompt me to re-download it when I reload the page. I was wondering if there is anything else I should be doing to prepare my laptop?
email
A.senorr@gmail.com
Archived
Unarchive
HUD's Office of Housing Counseling
Comments
For online proctored exams,…
For online proctored exams, computer systems must meet the criteria outlined on the Kryterion Online Proctoring Support page. Before scheduling your exam, we encourage you to visit this page to test equipment compatibility, which includes checks for webcam, microphone, and internet speed. Individuals planning to take the certification examination online can prepare by taking the following steps:
HUDHousingCounselors.hud.gov cannot provide a webcam. You will not need a webcam if you choose to take the Certification Exam at a test center.
Note: A separate Webassessor log-in is not required for any step in this process. Candidates are automatically logged into Kryterion's Webassessor site with their HUDHousingCounselors.hud.gov account when they proceed to the Exam Status Center. Candidates should proceed to the Exam Status Center from the Exam Pre-launch page to complete the preparation steps and launch the exam. The Exam Pre-launch page can be accessed in your User Profile via Access Your Online Exam.