Original Ticket Body: 2 Factor authentication code not working I cant get into my account, have been tryinf for 2 days and nobody is getting back to me. Zuhey Rivera, cell # 860-877-3364, work # 860-224-2433 x 116 email address zrivera@nhsnb.org
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
Two-Factor Authentication not working and I can't get into my account, I been trying everything need assistance please.
Zuhey Rivera
860-877-3364
860-224-2433 x116
zrivera@nhsnb.org
HUD's Office of Housing Counseling
Comments
Original Ticket Body: 2 Factor authentication code not working I cant get into my account, have been tryinf for 2 days and nobody is getting back to me. Zuhey Rivera, cell # 860-877-3364, work # 860-224-2433 x 116 email address zrivera@nhsnb.org
Original Ticket Body: it is not letting me sign on.....it says to mark down code but it is not sending me the code.
Zuhey Rivera
Hello,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team