Hi my name is Dolores Funk I work at CFS in Montgomery County, Taylor Springs Illinois. My issue is as I was able to access the G Authorizer GAUTH authenticator for the HUD site before, now it just gives me a countdown clock. I need to resolve this issue because I'm going to have to soon schedule my head exam and not being able to access my account. I can't do so. My phone number is 217-532-5971. Again, that's 217-532-5971. My name is Dolores. I am the Montgomery County housing counselor here. If you could return my call. Appreciate it. Thank you
email
delores.funk@cefseoc.org
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HUD's Office of Housing Counseling
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Dear Delores, Support has…
Dear Delores,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team