Thank you for contacting us to assist you. We appreciate your feedback and we are glad we were able to resolve the issue. Should you have any further comments, please do not hesitate to contact us again.
Original Ticket Body: I am about ready to give up. I have done what I think is required MULTIPLE times. This asks me for application verification code, which every other dual factor authentication process uses either text or email to provide NEITHER is being used apparently.
Thank you for informing us of the issue you are experiencing. We are working to replicate the issue and consulting with our technical staff to resolve it as quickly as possible.
If applicable, we will contact you once the issue is resolved.
HUD's Office of Housing Counseling
Comments
Dear Michael, Thank you for…
Dear Michael,
Thank you for contacting us to assist you. We appreciate your feedback and we are glad we were able to resolve the issue. Should you have any further comments, please do not hesitate to contact us again.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
Original Ticket Body: I am about ready to give up. I have done what I think is required MULTIPLE times. This asks me for application verification code, which every other dual factor authentication process uses either text or email to provide NEITHER is being used apparently.
Give me a break will you?
Mike
Dear Michael,
Thank you for informing us of the issue you are experiencing. We are working to replicate the issue and consulting with our technical staff to resolve it as quickly as possible.
If applicable, we will contact you once the issue is resolved.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team