Yes, hello my name is Anna Barba and I've been trying a three or four times to log in my account. I reset the password and didn't get it. So it's it says in the system that I have to contact contact you. So I don't know what to do. So please call me 704-401-4010. Again this is Anna Barba and I need to log into my account please. Thank you.
email
barbanitav@gmail.com
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HUD's Office of Housing Counseling
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Dear Anna, Support has reset…
Dear Anna,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team