Yes, good afternoon. My name is Carla Lipid. I'm calling in reference to the two step authentication set up. Unfortunately, it's not allowing me to receive the passcode I I'm not sure if I'm setting it up correctly on my MacBook or my iPhone. If you could give me a call back, my number is 407-572-2429. That's 407-572-2429.
email
cedadams1123@gmail.com
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HUD's Office of Housing Counseling
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Dear Carla, Support has…
Dear Carla,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team