Hi, this is Megan Freeman and I'm calling from 913-299-3181. I am trying to log into my HUD housing counselor account to get my certification after having passed passed the test and I am not able to log on. Please give me a call. Thank you.
email
mfreeman@chwckck.org
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HUD's Office of Housing Counseling
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Dear Megan, Support has…
Dear Megan,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again. Please be aware you have 3 attempts to set-up your TFA once logged in.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team