Hello my name is Nikki Wilson Nikki Wilson my phone number is 3147108527. I am trying to access my account so I can schedule my test and it keeps sending me my password. Then when I click on it it's saying contact support to reset your password. The red error message every time. I've done it about four times. I try to send a e-mail. It wouldn't let me send the e-mail either. Could you please give me a call back so that I can schedule my exam as soon as possible? 314 7108527 Thank you.
email
nwilson@justinepetersen.org
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HUD's Office of Housing Counseling
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Dear Nikki, Support has…
Dear Nikki,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team