Hi, my name is Kelani Haywood, phone number 505-859-7971. Again 505-859-7971. I'm calling because I've been trying to register for another certification exam, but I keep either getting locked out of my account or kicked out of my account, or the authorization code gets restarted and I can't seem to be able to register for the exam or to get into my account appropriately. If you could please call me back at 505-859-7971 again, 505-859-7971 I truly appreciate it. Again, I need help getting into my account, staying in the account and registering for the HUD exam. Thank you, Have a good one.
email
keilani.h@nmblc.org
Archived
Unarchive
HUD's Office of Housing Counseling
Comments
Dear Keilani, Support has…
Dear Keilani,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team