Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
I got into the registration page with 2factor authentication - I have Authy in my personal device-- and after clicking on "register for exam' I was kicked out and asked me to login again.......Help please
I need to register for HC exam but I haven't been able to login in my account despite changing password, 2way verification, etc. My credentials continue to be 'not recognized'. Can you help me please?
HUD's Office of Housing Counseling
Comments
Dear Silvia, Support has…
Dear Silvia,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team
I got into the registration…
I got into the registration page with 2factor authentication - I have Authy in my personal device-- and after clicking on "register for exam' I was kicked out and asked me to login again.......Help please