Dear Rodessa,

Upon completion of the certification exam, each candidate receives an immediate PASS or FAIL notification, as applicable. Candidates who pass receive an email outlining next steps. Those who fail receive an email report with information as described in the practice exam feedback explanation. Passing scores are not provided to test takers, but those who do not pass can access their scaled score on the User Profile page of their HUDHousingCounselors.hud.gov account.

Note: The minimum passing score is 500. Test takers do not receive information on topic area weighting with their exam scores. For most information, please visit the HUD FAQ on scaled scoring.

Our records indicate the test was taken and completed. An email from Kryterion has been resent to your email rojoiner@msn.com with the results.

Sincerely,

TheHUDhousingcounselors.hud.gov Support Team