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Hello, I am tryiing to access my user account to log on and check results of my HUD Housing Counselor test and It says to request a reset of my account.
I will not be in the Office until Monday July 28th but do wish to have my account reset before then. Please let me know how to proceed.
Kindly,
Gayla Mellen
email
gmellen@bvca.net
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HUD's Office of Housing Counseling
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Dear Gayla, Support has…
Dear Gayla,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team