Final Response Notes
TFA and password reset informtion provided
Yes, my name is Andre Dawkins. My phone number is 510-932-8170. I'm having difficulty logging into my HUD account. It keeps telling me to contact the source. I put in tons of requests and they send me back to redo my password but nothing seems to work. Please give me a call back. Andre Dawkins, thank you.
email
dawkinsandre@hotmail.com
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HUD's Office of Housing Counseling
Comments
Dear Andre, Please note you…
Dear Andre,
Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Support does not have access to reset your password. If you have forgotten your password, you must click on forgot password on your HUD account to reset your own password.
Sincerely,
The HUDhousingcounselors.hud.gov Support Team