Ticket from Michael Dunn - Certification Exam

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Dear Michael,

Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

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I opened a google authenticator it wants me to take a pic of the QR code in the HUD system however when I login it takes me the two-verification page to enter the 6 digit code . I'm stuck there ! help !

Final Response Notes

Reset acct/ TFA instructions provided 

need pass code reset
email
mdunn@nhsbaltimore.com
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