User Account

Submitted by Customer Support on

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Submitted by Customer Support on Mon, 08/04/2025 - 16:23

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Dear Edward,

Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. If applicable, include the screenshot of the message you're encountering and any applicable error messages.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Submitted by Customer Support on Tue, 08/05/2025 - 15:31

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Dear Edward,

Support attempted to contact you via the phone number you provided and unable to reach you. Please respond to this ticket if you still require assistance accessing your account.

Sincerely,

TheHUDhousingcounselors.hud.gov Support Team

Submitted by Customer Support on Thu, 08/07/2025 - 08:34

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Dear Edward,

Support is reaching out to ensure you were able to access your account. Please respond to this ticket if you require further assistance.

Sincerely,

TheHUDhousingcounselors.gov Support Team

Submitted by Customer Support on Fri, 08/08/2025 - 08:05

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Dear Edward,

Support has not received your response. Therefore, we have closed this ticket.

If you still require assistance, please update this ticket or call Support at 210-489-1461. Hours of operation are 8:00 a.m. to 4:30 p.m. Eastern time Monday–Friday except Federal holidays.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Final Response Notes

ticket closed no response

edward morris at 404-234-8502 i'm having significant difficulty logging in to take the hud counselor practice exam i get an error message each time saying that i've already taken the test and i've never taken or signed up for the test so please give me a call back let's see if we can get this login straightened out thank you

email
morris2000@bellsouth.net
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