Ticket from Joselyn Romero - User Account

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Dear Joselyn,

Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again. Once you have downloaded one of the apps below login to your HUD account and click on Set Up application.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Final Response Notes

Reset acct/ TFA instructions provided

Hi, my account has been block, can you please help me to access again.
email
joselyn.romero@carecendc.org
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