Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
I opened a google authenticator it wants me to take a pic of the QR code in the HUD system however when I login it takes me the two-verification page to enter the 6 digit code . I'm stuck there ! help !
HUD's Office of Housing Counseling
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Dear Michael, Support has…
Dear Michael,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team
I opened a google…
I opened a google authenticator it wants me to take a pic of the QR code in the HUD system however when I login it takes me the two-verification page to enter the 6 digit code . I'm stuck there ! help !